Find answers to common queries about your stay at Castelo Inn Kochi. From check-in and dining options to room amenities and local attractions, our FAQ section is designed to help you plan a smooth and comfortable visit. For additional assistance, our team is always just a call or message away.
We offer four room categories to suit every traveler: Deluxe Rooms, Premium Rooms, Premium Rooms with Balcony, and Castelo Signature Rooms. Each room features elegant interiors, modern amenities, and a relaxing ambiance for a comfortable stay.
Our standard check-in time is 1:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out requests are subject to availability. Make sure you check with the front desk before booking.
Castelo Inn Kochi is conveniently located just 10 km from Cochin International Airport, 18 km from Ernakulam Railway Station, and 4 km from the nearest bus stand. Guests can easily reach us by taxi, cab, or private transfer.
Yes, we offer travel assistance and transportation arrangements for our guests. Charges apply based on distance and travel requirements.
Securing your stay at Castelo Inn Kochi is effortless and convenient. You can make a reservation online through our website, by calling our front desk, or with a direct walk-in at the hotel.
Guests can cancel their reservation without penalty if done within 24 to 72 hours before the check-in time. Cancellations made after this period may incur charges as per the booking terms.
Yes, we offer special rates and packages for group bookings. Please contact our front office for details, as offers may vary based on season and availability.
Yes, booking modifications are usually possible; however, they depend on current occupancy and room availability. Please contact our front desk for assistance in case you need to modify your reservation.
Each of our rooms has a workspace along with free access to Wi-Fi. You can print documents at the reception or enjoy our free fax and scanning services. Each of our rooms also includes a power block on the desk, which has two outlets and two USB ports.
Yes, airport transfers are available upon request. Prior intimation is required to arrange the service efficiently.
High speed wireless internet is offered for free throughout the hotel; whether it be rooms, terrace, communal areas or breakfast area.
Breakfast is offered complimentary to our customers, from 5:30AM to 9:30 AM on weekdays and from 6:30 AM to 10:30AM on weekends.
Castelo Inn Kochi offers you a great home base from which to explore Kerala's key attractions